Below is a fun video that illustrates a customer centric view of the world....it is funny but carriers a lot of truth regarding customer expectations.


Having an accurate CRM database is the foundation for properly managing your customers.

Customer Relationship Management (CRM)

Every business has some method for doing this.  For some, they are customer names scribbled in a notebook.   For others, it is an Excel spreadsheet.  For others, it might be a computer programs called ACT or GoldMine.  For large companies it is most likely to be a SAP or Siebel like solution.

Regardless, every company large or small needs to manage customer (and prospect) information.

Keeping with our Google-ist and Cloud-ist beliefs we recommend with following capabilbilites:

• Accessible over with any web browser or SmartPhone
  
• Tightly integrates with:
•    Google Apps
•    An Event Scheduling solution
  
•    An Email Service Providor
  
• Social Media.

The CRM we recommend is a Software as a Service (SaaS).  You essentially rent the usage of this corporate quality system by user, by month.

We will quote you a price for customization, implementation, start-up (including data transfer) and on-going management.   Or train you how to do it.