 RememberCustomers are people too...and as a person, their is a very good chance they are on Facebook or another social media site.
There they may be sharing opinions about your company...good or bad and/or looking for recommendations or seeing your competitors ads. |
Social Media Marketing You are in one of two camps. You either sell to consumers (B2C) or you sell to other businesses (B2B). Either way, your customers are people and there is a good chance these same people are using social media. Possibly ignore this phenomenon at your peril. Facebook is now the number one visited site in the world...surpassing Google. Regardless of your business, there is a good chance your customers are using social media. The question is -- does it make sense for your company to engage there? If you are a B-2-C business…absolutely. If you are B-2-B, it is a more involved discussion. Want to know what happens during a typical minute in Facebook...yes just 60 seconds. Click 60 seconds in the life of Facebook. |
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