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Three Ways to Transform Your Leads Into Sales

3/12/2011

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Does your business spend time and money generating leads that languish neglected in a pipeline? "The industry wide statistic of 70% of leads never receiving effective sales follow-up is astounding," writes Maria Pergolino atMarketo. "With the mass amount of resources devoted to lead generation, the act of following up on leads has to be improved to experience growth in conversion rates."

To achieve maximum ROI on your lead-generation programs, she offers this three-point strategy:

Make contact as soon as possible. If you wait too long, leads might forget who you are—or, worse, assume you don't think they're worth your time. Pergolino recommends the assistance of automated software to efficiently score each lead. "[A]utomation targets prospects based on demographics, activity history and online behavioral triggers allowing your sales team to follow up on the highest-potential leads first, while allowing marketing to nurture the rest," she explains.

Keep in regular contact with leads. Don't send an email, however, unless it has content they'll consider relevant. "Send pertinent messages related to where your prospect is in the buying cycle," she says, "[and offer] information to help move them from one stage to the next."

Be sure your in-house teams talk to each other. Your pipeline will stagnate if Marketing and Sales don't establish an ongoing dialogue about the parameters for qualification. Remember: Those parameters can be cyclical, and are likely to change as a sales department's priorities change.


reposted from MarketingProfs
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    Mark Guthrie

    Chief e-Architect

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